Support for a postage
by phone application running on NonStop™
The customer
A major North American
company providing solutions that include a wide
range of mailing and document technologies.
The challenge
Postage by phone is a critical
application that runs on HP NonStop™ server.
This huge application with 13 critical modules has
to be sustained by Wipro post Knowledge transition
period of 4 months.
The solution
Wipro’s NonStop™ group formed a team
of 6 engineers to provide support to the customer.
The team, with an onsite and offshore presence
take the direct calls from the customer; provide
bug fixes and also the enhancements.
Benefits
By cross leveraging
Wipro’s wide enterprise expertise the NonStop
team was able to provide the application support
more effectively to the customer.
