Need to
have the Signaling Protocols and the application
programming tools for the Development of IVR
Applications.
Need to
provide the support for a new protocol with
the short turn around time.
Need to
provide a single OAM tool for Provisioning,
Monitoring and Administration of IVR systems.
The
solution
A Team
of 20 dedicated designers
Involved
in the Development of Fault Tolerant Server
for SS7 Signaling. The system is built using
Trillium’s SS7 stack. Also involved
in sustenance of SS7 Signaling server supporting
redundancy.
Developed
Application Programming Toolkits for Protocols
specific application development. The protocols
include ISDN-Q.931, DPNSS, CAS and H.323.
Developed 8 Country variants
of R2 Protocols. This development is done
using a CASE tool (Tau) form Telelogic.
Involved in the Development
and sustenance of IN protocol applications
for TACAP, UMTS and CAMEL. Worked on ASN.1
encoding of messages.
Handling Verification
and Testing of Voice Portal Applications.
Handled sustenance and
feature development for OAM tool. Involved
both in GUI development and Backend server.
This include encoding/decoding in XML messages.
Involved in the sustenance
of CTI interface for IVR. Worked on code restructuring
using STL.
Involved in the sustenance of Database
interface to IVR. Worked with the interfaces
to MS SQL 2000, Oracle, DB2, Sybase &
Informix.
Business
benefits to the customer
Wipro IVR team has the expertise in development
and maintenance of telecom protocols and application
software. Wipro team has the knowledge of the
hardware / software needed for the implementation
of Telecom Switching and IVR system.
Wipro tem
has strength to Develop and Support IVR and
systems and handle connectivity to external
Enterprise Systems and PSTN.
Technology and tools
Software/Tools:
C, C++, VC++, Java, Tau (CASE tool form Telelogic),
Oracle, Informix, Sybase, DB2, MS SQL 2000
Hardware/Platform:
Sun SPAC, Solaris, Windows-NT, pSOS
