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TELECOMMUNICATION AND INTERNETWORKING
Voice and Next-Generation Networks
 
PBX Sustenance & ownership
 
 
The customer
Leading North American vendor.
 
The challenge
Feature Development, maintenance, hardware maintenance, software ownership, verification, regression & technical support.
 
The solution
Development of features for APAC market on lines and trunks
Bug fixing & software ownership
Technical support

Product Management

Regression & validation of the software
Test Automation
 
Business benefits

Lower cost, flexible resourcing, lower management overhead, able to transition legacy work and have its own team focus on upcoming technology, good bank of skilled resources built for any exingency.

Improvement in the time taken to resolve bugs

24/7 support for the clients customers

 
 
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  CASE STUDIES
Test Automation framework & tools development
Integration & testing of IP-based Contact Center application with enterprise CallManager
Call Management Services (IN)
  More case studies

 
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