The customer required OSS/BSS Solution encompassing
all business processes including Marketing, Sales,
Service Provisioning, Customer Care, Billing,
Service Assurance and analysis using Data Warehousing
and Data Mining Techniques.
The
solution
Wipro team was responsible for
Selection and
validation of products that would suit the
customer requirements keeping future extensibility
in mind
Solution architecture that
facilitates an incremental and iterative process,
which is essential for a high growth company
where new products, services and even business
lines are opening up regularly
Implementation of the solution
The solutions and the architecture automate
most of the key processes of the service provider
and will help achieve high level of operational
efficiency with minimum overheads.