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TELECOMMUNICATION AND INTERNETWORKING
Case Study
 
 
 
 
The customer

Leading European telecom service provider.

 
The challenge

The customer required OSS/BSS Solution encompassing all business processes including Marketing, Sales, Service Provisioning, Customer Care, Billing, Service Assurance and analysis using Data Warehousing and Data Mining Techniques.

 
The solution

Wipro team was responsible for

Selection and validation of products that would suit the customer requirements keeping future extensibility in mind
Solution architecture that facilitates an incremental and iterative process, which is essential for a high growth company where new products, services and even business lines are opening up regularly
Implementation of the solution

The solutions and the architecture automate most of the key processes of the service provider and will help achieve high level of operational efficiency with minimum overheads.

 
 
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