Element management system for
optical network elements
The client
The client is an Leading Equipment
Vendor
Problem
Customer was
looking for outsourcing part of development
and maintenance of EMS platform module with
cost benefit
Customer was finding it difficult to identify
the right resources to staff this module
Challenges
Wipro had to
evaluate various messaging solutions available
to make EMS platform scalable and propose
the right one
The EMS platform
did not have effective trouble shooting tools
that could help in reducing bug-fix cycle
times. Wipro took up this activity
Working with
offshore teams was new to customer's platform
team. Wipro had to propose project management
processes to make most of the resources available
Due to specialized
skill requirements, finding the right resources
was a challenge for Wipro as it was for the
customer.
Solution
Wipro proposed
third party JMS product for achieving scalability
of EMS platform messaging
Delivered trouble-shooting
solution with Sun ONE to benefit the product
Presented an
offshore project management model to customer
to effectively manage the resource and project
Wipro provided
resources with specific skill requirements
for this project
Measurable results
The Sun ONE debugger
was free of cost and it improved typical time for
bug fixing by 400%. Using this solution, improvement
in productivity was achieved and no cost.
Other business/Technical benefits
The architectural changes done
helped to stabilize the platform and laid the groundwork
for future enhancements to the product.
