The Enterprise Voice Group at Wipro focuses on providing hardware and software services to customers in the Enterprise Networks business. The group has expertise in PBX, ACD, IVR and Contact Center systems both on legacy and IP based systems. The group has over 1000 person years of expertise in developing features, maintenance of software, verification and validation activities. Experience includes developing more than 500 features for the global market; and has resolving more than 5000 problems across various PBX products.

Wipro’s service offerings span across the entire spectrum ranging from Product Strategy & Architecture consulting to System Integration, Product design, Application Development & Maintenance, Verification & Validation and support services (Level 1-4).

Service offerings Hardware engineering Software services including feature development Verification Validation Regression and automation Product & System Management Technical support Products , Technology areas and Applications PBX/Call Processing, IP-PBX, ACD, IVR applications, Element Management Systems (EMS), Contact center equipment and technologies, Media gateways, Multi-media gateways, Branch office technologies.